Privacy & Cookies Policy

Privacy Policy

This User Privacy Notice governs your utilisation of Hagglebaggle irrespective of the manner in which you access or utilise our Service such as through handheld devices and applications.

We take pride in safeguarding and honouring the confidentiality of your personal information. Our privacy statement outlines how Hagglebaggle collects, uses, transfers, and discloses your personal information. It applies to information gathered whenever you use our online resources, reach out to us via social media platforms, email and phone.

We understand that the concept of privacy and security can be complicated, nevertheless, we aim for customers to be completely informed about the privacy of their private data and how it is utilised. It also describes the safeguards you have with personal information.

 

The various methods in which we make use of the data gathered.

• While managing and working with transactions between customers, consisting of return requests.
• Informing you of modifications or additions to our current products and services.
• When we have enhanced and personalised our product or service offerings to you. 
• To react to and resolve any comments, inquiries, or complaints made. 
• Keeping and regulating our record to evaluate how well our products and services fulfil your requirements and to gain greater awareness of areas and what we may enhance using market analysis and input from feedback.
• Making you aware of deals that we believe would be of use to you.
• When trying to prevent, detect, and evaluate allegations and crimes that involve fraud, theft, criminal damage, and so on with the help of artificial intelligence and images.
• For understanding your shopping trend and the right tools are always available to you when on our website.

 

Secured Means

We safeguard any of your private data via technical and administrative precautions to reduce the risks of data loss, fraud, unauthorised acquisition, and unauthorised publication and change. We employ firewalls and data encryption to do this. Our gateway system is PCI DSS Level 1, the most advanced level of security available, and Hagglebaggle is compatible with the Revised Payment Services Directive, which protects online shoppers. Following the standards of the General Data Protection Regulation (GDPR) when gathering, managing, and preserving data. Encryption techniques and technologies are used to safeguard your confidential data throughout conveyance. Performing frequent backups of our vital data. Our safety procedures are monitored and examined regularly.

 

Fraud security

We may engage third parties to conduct money laundering and fraudulent activity investigations and authenticate your personal information prior to providing services or products to customers.  Such organisations will notify us of  fraud indications and any circumstance in which they feel an individual's identity is false. If we anticipate fraudulent activities or related illegal activity, we are going to provide your identity to fraud prevention or law enforcement authorities for the identification, surveillance, and combating the offence.  If we have reason to suspect fraudulent activity, we can terminate operations on the account you are using, deny permission to utilise your account or revoke a purchase. If we choose to conduct such, we are going to alert you via text message or email and demand that you contact us.

 

Sensitive Information

Some personal information, such as a person's racial origins, particular beliefs, or health concerns, can be deemed particularly sensitive under data protection law. It could additionally include information about criminal activity. We do not anticipate handling every one of your more confidential data given that it's deemed significant in our transactions between us or voluntarily submitting it. This could happen if you have a vulnerability or problem with your health that is essential to our contact with you.

 

Storing your data

We and our service providers are going to preserve your data in compliance with applicable data protection legislation to as much as required for the fulfilment of the functions specified in this Privacy Notice. Following that, we will destroy your private information in compliance with our information protection and deletion policy or undertake initiatives to appropriately suppress the information, if we have a legal obligation to keep your sensitive information for a longer peri. (e.g. for legal compliance, tax, accounting or auditing purposes). Retention duration in Europe is typically between 6 and 10 years. (e.g. for contracts, notifications and business letters). To the extent that it is authorised by law or essential, we limit the utilisation of your data rather than deleting it. (e.g. by restricting access to it). This is especially true in circumstances where we could still need the data for the fulfilment of contracts or to support or safeguard legal claims, or when such retention is either mandatory or allowed by legislation.  In these circumstances, the time frame of the processing restriction is determined by the applicable legislative restrictions or preservation durations.  After the applicable restriction or period of storage has elapsed, the information will be permanently destroyed.

 

Your rights as a customer regarding your data

• You have the right to be informed about how we gather and use your personal information.
• You have the right to get a replica of the information that we keep on file for you.
• If your personal information is incorrect, you may request that we correct it.
• Freedom to revoke consent.
• You have the right to demand that we discard all of your personal information available to us.
• You have the option of asking that the information gathering be halted and that your data be safeguarded differently.
• you are entitled to a confidential transmission of data to a different company.
• You have the freedom to reject to targeted advertising practises.
• The freedom to demand human support in circumstances when autonomous choices and analysis are conducted concerning yourself.

 

Cookies Policy

Our Cookies Policy is intended to assist clarify what cookies mean, the reasons that we acquire them, and what data cookies retain.

Our team utilise cookies alongside other innovations such as tags and pixels to tailor to enhance the way you browse the internet, and additionally to offer you customised advertisements on the web.

Should you consent, the data file becomes available, and the cookie analyses web activity or notifies you each time you enter a specific site. Web-based applications may reply to the user as an individual thanks to cookies. By obtaining and memorising details regarding your choices, an online software may adjust its behaviour accordingly to match your requirements, preferences, as well as disapproval.

Cookies are used to safeguard the records of what is happening with your purchasing experience to customise what you get and allow users to return to your cart's contents at any given moment.

On the other hand, restricting or blocking cookies on this site may have an impact on its ability to function.  Some features are made available through the fact that there is a cookie, therefore if users opt out of accepting cookies, users might find themselves unable to access certain elements of our site.

Third parties strictly utilise the data you provide to fulfil the transaction and dispatch the merchandise to you. As a result, the sole organisations with whom we must divulge the data you provide are our finance companies, and shipping providers for the purpose to organise the shipment of the products you ordered.

 

Types of cookies are we using

Functionality cookies - Cookies devices are utilised to identify users who come back to a site.  Interfaces allow material to be personalised, users to be recognised, and their habits to be remembered. They are typically a combination of first and third-party cookies, as well as session and constant cookies.

Strictly necessary cookies - These are essential for the site to function. They allow visitors to access secure portions of a web page, use a shopping basket, and use online billing amenities.  They became invalid when the browser is closed, however, this is seldom the case.

Targeting cookies - They track a person's browse to the site, and the websites that they visit, including the URLs that they click. It has been created via an outside source who likewise observes activity on various other websites, it could potentially be utilised for observing someone's initiatives between various sites and to construct profiles of their general online behaviour. Monitoring cookie data is routinely utilised to present visitors with tailored advertisements on the web.

Performance cookies - These enable websites to recognise and measure the number of users on the website as well as observe how users navigate through their web page while utilising them.  This allows us to improve the functionality of our websites. These are going to be cookies from the first party, third parties are utilised on occasion to deliver these services.